Last Updated: September 3, 2025

Welcome to OpenStatus! This Privacy Policy explains how OpenStatus (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our websites, apps, and related services (“Services”). It also describes your choices and rights. By using the Services, you agree to this Policy. If you do not agree, please stop using the Services. For the complete and most current version of this Privacy Policy, please refer to the version posted on our website at openstatus.co.

Your use of OpenStatus is also subject to our Terms of Service. Third-party businesses are solely responsible for the fulfillment of any deals, coupons, or promotions they offer.

1. Information We Collect

Information You Provide

• Account Details: Name, email, login credentials, age/date of birth, and optional details such as phone number or postal code.
• Preferences and Settings: Saved communication preferences, profile photo, demographics.
• Communications: Information you provide when contacting support or giving feedback.
• Promotions: Information you submit when entering contests, surveys, or redeeming deals.

Automatically Collected Information

• Usage Data: Pages viewed, features used, searches, and timestamps.
• Device Data: Browser type, OS, device identifiers, IP address, and referring/exit sites.
• Location Data: Approximate location from IP or precise GPS if you grant permission.
• Cookies & Tracking: Cookies, web beacons, and similar tools to remember preferences, keep you logged in, analyze usage, and deliver relevant offers.

From Third Parties

We may receive information from partners (e.g., redemption confirmations), social media logins, or affiliates.

2. How We Use Your Information

• Provide Services: Create/manage your account, authenticate logins, and process your activity.
• Personalize Experience: Tailor content, deals, and recommendations based on demographics, location, or activity.
• Communicate: Send service announcements, security alerts, and customer support responses. Marketing emails may also be sent, with opt-out options.
• Improve Services: Analyze trends, troubleshoot, conduct research, and develop features.
• Promotions & Surveys: Operate contests or surveys and use data per related terms.
• Safety & Security: Prevent fraud, enforce Terms, and detect suspicious activity.
• Legal Compliance: Respond to lawful requests or exercise legal claims.
• Other Legitimate Uses: Internal recordkeeping, auditing, or uses disclosed at collection.

3. How We Share Your Information

• Service Providers: Vendors for hosting, analytics, email, support, or security.
• Business Partners: Limited data shared when you engage with third-party offers.
• Advertising & Analytics: Partners may use cookies/identifiers to measure use or deliver relevant ads.
• Affiliates: Within our corporate group, consistent with this Policy.
• Legal/Safety: To comply with law or protect rights and safety.
• Business Transactions: As part of mergers, acquisitions, or sales.
• Aggregated/De-Identified Data: Shared in a form that does not identify you.

We do not sell personal information for third-party marketing without your consent.

4. Cookies and Tracking

We use cookies, local storage, advertising identifiers, and pixels to operate and improve the Services. Essential cookies support functionality; analytics cookies help measure usage. You can control cookies in your browser or device settings. Disabling them may reduce functionality.

5. Data Security

We use technical, administrative, and physical safeguards, including encryption and restricted access, to protect your data. No system is completely secure—choose strong passwords and protect your credentials. If we detect a breach, we will notify you and regulators as required by law.

6. Data Retention

We retain your personal information while your account is active and as needed for business, legal, or compliance purposes. After deletion, we may keep minimal data for records, legal obligations, or dispute resolution.

7. Your Choices and Rights

• Manage Account: Update info in your settings.
• Communications: Opt out of marketing emails or disable push notifications.
• Location: Control app location access in device settings.
• Cookies: Block or delete cookies via browser/device tools.
• Delete Account: Contact us to deactivate/delete. Some information may be retained for legal reasons.

California Privacy Rights (CCPA/CPRA)

California residents have the right to:

• Know what personal data we collect, use, and share.
• Delete personal data, subject to legal exceptions.
• Opt-Out of sale/sharing (we do not sell or share at this time).
• Correct inaccurate information.
• Limit Use of Sensitive Data (we only use location/age as necessary for Services).
• Non-Discrimination: We will not deny or degrade services if you exercise these rights.

Categories Collected (12 months): Identifiers, customer records, demographics, commercial info, internet activity, geolocation, and inferences.

Requests: Submit requests via the Contact Us section. We verify your identity before fulfilling requests and respond within legal timelines. Authorized agents may act on your behalf.

Shine the Light: We do not share personal info with third parties for their direct marketing.

Other States: Residents of Virginia, Colorado, Connecticut, Utah, and others have similar rights, which we honor.

European & International Users

• Legal Basis: We process data under contract, legitimate interests, consent, or legal obligations.
• Rights: Access, correct, delete, restrict, object, portability, and lodge complaints with supervisory authorities.
• Transfers: Data is processed in the U.S. or where providers are located. Safeguards like standard contractual clauses are used.

8. Children’s Privacy

We do not knowingly collect information from children under 13 (or higher minimum age where required by law). If such data is found, we delete it promptly. Parents may contact us for removal.

9. Changes to This Policy

We may update this Policy periodically. Updates will be posted with a new “Last Updated” date. Material changes will include notice or consent where required.

10. Contact Us

Questions, concerns, or requests:

• Email: info@openstatus.co
• Mail: OpenStatus, 2716 Wind Gap Dr, Columbia, TN 38401
• Online Form: Available on our site or app